Refund Policy

Last Updated: August 15, 2026

Thank you for choosing DJAR Modules. DJAR Modules is a product brand operated by DJAR Software. We create production-ready Shopify modules, sections, and development resources for Shopify developers, designers, and store owners.

All DJAR Modules products are digital products delivered electronically. No physical products are shipped.

Digital Products

Because DJAR Modules products are digital downloads, purchases are generally non-refundable once the purchased files have been accessed or downloaded.

Before purchasing, we encourage you to review the product description, screenshots, features, documentation, and compatibility information provided on the product page.

If you have questions about whether a module is compatible with your Shopify theme or project, please contact us before purchasing. We're happy to help with compatibility questions.

When a Refund May Be Available

Although digital products are generally non-refundable after download, we will consider refund requests in limited circumstances, including:

The purchased file is corrupted or unusable due to a technical problem on our end.
You received an incorrect product.
A significant technical issue prevents the product from functioning substantially as described, and we are unable to provide a reasonable solution.
Another circumstance where a refund is appropriate based on the specific situation.

Refund eligibility is determined based on the circumstances of the request and the applicable terms of this policy.

Refund Request Timeframe

If you experience a problem with a purchased product, please contact us within 14 days of purchase.

When contacting us, please include:

Your order number
The name of the DJAR Module
A description of the problem
Your Shopify theme information, when relevant
Any relevant error messages or screenshots

Providing these details helps us investigate the issue and determine the best resolution.

Technical Support

If you encounter installation problems, bugs, compatibility issues, or unexpected behavior, please contact us before requesting a refund.

We will make a reasonable effort to troubleshoot the issue and provide assistance, documentation, compatibility guidance, or a product update when an appropriate solution is available.

If a significant issue prevents the product from functioning as described and we are unable to provide a reasonable solution, the purchase may qualify for a refund under the exceptions described above.

Approved Refunds

If a refund is approved, it will be issued to the original payment method used for the purchase.

Once we issue the refund, the time required for the funds to appear in your account may vary depending on your payment provider or financial institution.

When a refund is issued, access to the purchased digital product may be revoked where technically possible.

Digital Product Access

Because DJAR Modules products are delivered electronically, access may be provided immediately after purchase.

Once a digital product has been downloaded, the files cannot be physically returned. Refund eligibility is therefore determined according to the circumstances and exceptions described in this policy rather than through a physical return process.

Contact Us

If you have questions about this Refund Policy, need assistance with a purchase, or believe a product has a technical problem, please contact us:

Email: support@djarsoftware.com

You can also use our Contact page to send a support request.

DJAR Modules is committed to providing reliable, production-ready Shopify development resources and responsive customer support.

DJAR Modules
A product brand operated by DJAR Software.

Digital Shopify sections and modules for Shopify Online Store 2.0.